Distance Sales Agreement
DISTANCE SALES AGREEMENT
ARTICLE 1 - PARTIES
1.1. SELLER:
Company Name: Kleios
Address: [company_address]
Phone: 0533 419 60 24
Customer Service Phone: [company_customer_service_phone]
MERSIS Number: [company_mersis_no]
1.2. BUYER ("CONSUMER"):
Full Name/Title: [customer_full_name]
Address: [customer_address]
Phone: [customer_phone]
Email: [customer_email]
ARTICLE 2 - SUBJECT
The subject of this agreement is to define the rights and obligations of the parties in relation to the sale and delivery of the product that the CONSUMER ordered electronically from the website https://www.kleiosstudio.com/ in accordance with the provisions of the Law No. 6502 on Consumer Protection, specifying the characteristics and sales price of the product.
ARTICLE 3 - INFORMATION REGARDING THE PRODUCT, PAYMENT, AND DELIVERY
3.1 - The name, quantity, VAT-inclusive sales price, payment method, and main features of the product or service subject to the contract:
[orders]
3.2 - Payment Method: [customer_payment_method]
3.3 - Since installment sales can only be made with credit cards issued by Banks, the CONSUMER agrees to verify the relevant interest rates and late payment interest with the bank and acknowledges that the provisions regarding interest and late payment interest will be applied under the credit card agreement between the Bank and the CONSUMER, in accordance with the current legislation.
Furthermore, as the credit sale option is only available to the CONSUMER who is a customer of the bank, the CONSUMER agrees to verify the relevant interest rates and late payment interest with the bank and acknowledges that the provisions regarding interest and late payment interest will be applied under the Instant/Distance Shopping Credit Agreement between the Bank and the CONSUMER. The bank has the discretion to grant credit and create a detailed payment plan.
3.4 - Return Procedure:
In cases where the CONSUMER exercises their right to withdraw or if the product cannot be supplied for various reasons or if an arbitration decision mandates a refund to the CONSUMER, the return procedure regarding payment options is outlined below:
a) Return Procedure for Credit Card Payments:
If the purchase was made with a credit card and in installments, the CONSUMER will receive the refund in installments corresponding to the number of installments paid. The SELLER, after paying the full price of the product to the bank, will ensure that the refund process proceeds through the bank, without causing harm to the parties involved.
b) Return Procedure for Bank Transfer/EFT Payments:
The return will be made through a bank transfer to an account specified by the CONSUMER, provided that the account is in the name of the person at the billing address or the registered user.
c) Return Procedure for Shopping Credit Payments:
The return will proceed similarly as for bank transfer/EFT payments and will follow the procedures outlined above.
3.5 - Delivery Method and Address:
Delivery Address: [customer_address]
Person to be Delivered To: [customer_full_name]
Invoice Address: [customer_invoice_address]
Packaging, shipping, and delivery fees are borne by the CONSUMER. The shipping cost is 0.00 TL and will be added to the total order price. It is not included in the product price. The delivery will be made via the contracted shipping company and the product will be delivered to the specified address. If the CONSUMER is not present at the address at the time of delivery, the SELLER will be deemed to have fully and completely fulfilled its obligations.
3.6 - Quick and Easy Shopping:
After the order is confirmed, the "CONSUMER" agrees to save the shipping details, delivery address, and payment information under "customer profile information" by clicking the "CONFIRM" tab in the confirmation screen and entering the SMS verification code sent to the registered mobile phone within 180 seconds.
ARTICLE 4 - RIGHT OF WITHDRAWAL
The CONSUMER has the right to withdraw from this Distance Sales Agreement within 14 (fourteen) days without giving any reason and without paying a penalty. The right of withdrawal period begins from the day the product is delivered to the CONSUMER or a third party designated by the CONSUMER. However, the CONSUMER can exercise the right of withdrawal within the period between the conclusion of the contract and the delivery of the product.
The right of withdrawal cannot be exercised for the following contracts:
a) Contracts for goods or services whose prices depend on fluctuations in the financial markets which are beyond the control of the SELLER or provider.
b) Contracts for goods made to the CONSUMER's specifications or clearly personalized.
c) Contracts for goods that are perishable or may expire quickly.
d) Contracts for goods that cannot be returned for health or hygiene reasons if the protective packaging has been opened.
e) Contracts for goods that, after delivery, are mixed with other products and cannot be separated.
f) Contracts for digital content delivered after delivery or services provided instantly.
g) Subscription contracts for newspapers or magazines.
h) Contracts for services which have been performed before the expiration of the withdrawal period with the express consent of the CONSUMER.
If the CONSUMER opts for "Shopping Credit" as a payment option, they acknowledge and agree that the right of withdrawal will be governed by the Instant/Distance Shopping Credit Agreement between the Bank and the CONSUMER.